Resolved -
Automations and Workflows component stopped working from Mar 28th 1:21pm and service was restored at 4:00pm pacific times.
Impacted Automations were queued and resumed post restore at 4pm.
This also impacted email sync into servis.ai but missed emails will be auto synced post service restore starting 4pm pacific
Root Cause:
A deploy had a library incompatibility issue which was identified and restored, product is reviewing root cause to avoid this issue in future.
Mar 28, 18:19 CDT