Automations Stuck/Delayed

Incident Report for Servis ai

Resolved

Outage window: 1:10 PM – 4:50 PM Central time
During this period, automations were stuck in the queue across most tenants. Not all automations were affected, but the majority were impacted.

🔍 Root cause: The issue was traced back to a recent change related to log improvements, which was reverted by our team.

✅ Status: The outage is now fully resolved. All automations should be running normally again.
Any stuck/delayed jobs were automatically resumed
Posted May 05, 2026 - 14:00 CDT